This section specifies the various locations where apps can be rendered on a page and how you can configure the manifest file. A single app can be rendered in multiple locations.

Note: Freshsales apps are only supported in web applications and not in mobile applications.

Lead Details Page

lead_entity_menu - The app is displayed in the Integration section on the Lead Details page.

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"product": {
    "freshsales": {
      "location": {
        "lead_entity_menu": {
          "url": "myfirstapp.html",
          "icon": "logo.svg"
        }
      }
    }
  }

Contact Details Page

contact_entity_menu - The app is displayed in the Integration section on the Contact Details page.

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"product": {
    "freshsales": {
      "location": {
        "contact_entity_menu": {
          "url": "myfirstapp.html",
          "icon": "logo.svg"
        }
      }
    }
  }

Deal Details Page

deal_entity_menu - The app is displayed in the Integration section on the Deal Details page.

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"product": {
    "freshsales": {
      "location": {
        "deal_entity_menu": {
          "url": "myfirstapp.html",
          "icon": "logo.svg"
        }
      }
    }
  }

Sales Account Details Page

sales_account_entity_menu - The app is displayed in the Integration section on the Account Details page.

manifest.json

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"product": {
    "freshsales": {
      "location": {
        "sales_account_entity_menu": {
          "url": "myfirstapp.html",
          "icon": "logo.svg"
        }
      }
    }
  }

CTI

left_nav_cti - The app runs in the background and is displayed at the bottom-left corner. The location is allocated for the Computer Telephony Integration (CTI)/phone app alone.

manifest.json

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"product": {
    "freshsales": {
      "location": {
        "left_nav_cti": {
          "url": "myfirstapp.html",
          "icon": "logo.svg"
        }
      }
    }
  }

Note:
1. The logo.svg file should have a resolution of 20 x 20px.
2. Only one app can be active per app location. Also, using Freshcaller counts as using the CTI location.

Chat

left_nav_chat - The app runs in the background and is displayed at the bottom-left corner. The location is allocated for Chat app alone.

manifest.json

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"product": {
    "freshsales": {
      "location": {
        "left_nav_chat": {
          "url": "myfirstapp.html",
          "icon": "logo.svg"
        }
      }
    }
  }

Note:
1. The logo.svg file should have a resolution of 20 x 20px.
2. Only one app can be active per app location. Also, using Freshchat counts as using the chat location.